Frequently asked questions

Add any available ready-to-order product to your cart and continue to secure Stripe checkout. Jewellery can be shipped within Australia or collected locally; cakes, handbags and gifting items currently offer free pickup in Donnybrook. Custom pairings and event orders can be arranged separately.

Yes. You can choose each item yourself or tell us about the recipient, occasion and budget and ask us to curate a pairing.

Cake availability depends on the date and current order schedule. Please enquire as early as possible. Your booking is not confirmed until we have accepted the order and received the agreed payment.

Jewellery and eligible non-perishable gift items can be sent Australia-wide by tracked delivery. Fresh cakes and other perishable desserts are limited to arranged local collection or delivery in our Melbourne service area.

Our kitchen handles common allergens including gluten, wheat, dairy, eggs, soy, peanuts and tree nuts. Please disclose allergies before ordering. Because products are prepared in a shared kitchen, we cannot guarantee an allergen-free product.

Our collection is selected in stainless steel with anti-tarnish finishes where described. Longevity depends on wear and care. Avoid perfumes, chemicals, prolonged moisture and abrasive storage, and keep each piece dry and separate when not worn.

Contact us as soon as possible. Jewellery orders can usually be changed before dispatch, subject to availability. Cakes, customised items and gift preparation may involve ingredients, labour or materials already committed, so changes or cancellations are assessed according to the stage of the order.

Contact us promptly with your order details and clear photographs so we can assess the issue and provide an appropriate remedy. Your rights under Australian Consumer Law are not limited by our store policies.